Does your Word document keep freezing and crashing all the time? If you have this kind of trouble, this article will guide you to fix the frozen Word docunment with effective solutions. Follow the solutions below and fix the frozen Microsoft Word document.
Summary
Aug 27, 2015 Don't you hate it when Office isn't responding and causing you all kinds of issues. Learn 2 simple fixes for solving the microsoft office not responding issue. Feb 22, 2020 Microsoft Word crashes when saving is a common problem in everyday use. If you happen to encounter this issue, you can try the approaches in this article to troubleshoot. Besides, you also can learn how to recover unsaved Word document and how to recover deleted Word document with EaseUS file recovery tool.
Microsoft Word Keeps Freezing, Not Responding
'I am using Windows 10 with the latest updates installed for both OS and office suite. My Microsoft 2016 works well all the time. However, when I used Word 2016, it kept freezing and crashing!
I opened my coursework in Word 2016. After 10 minutes' working, the Word file froze, saying 'not responding'. Is there anybody that can help me get out of this situation?'
Before you start dealing with the Word document freezing problem, you'd better learn what has lead to the freezing problem. Here are possible causes:
Knowing the exact causes of why the Word document keeps freezing will effectively help to find the right solution and make Word work again. Check the provided methods below to bring your Microsoft Word back to life immediately:
Part 1. Fix the Frozen Microsoft Word Document (5 Fixes)
This part includes 5 verified solutions that are able to assist you in fixing frozen Word:
Method 1. Disable COM Add-ins in Microsoft Office
Step 1. Press Windows + R keys and type: winword.exe /a and hit Enter to open MS Word without plugins.
Step 2. Click 'File' > 'Options' > 'Add-Ins'.
Step 3. Click 'Manage' and select COM Add-ins, click 'Go' to uncheck the problematic ones and click 'OK' to confirm.
After this, restart Word to check if the issue has been resolved.
Method 2. Repair Office Installation
To repair the frozen Word, you have two options to repair the Office installation: 1. Manually repair Office; 2. Use a third-party Office repair tool.
Select either option to repair your MS Office and make the Word application to work again.
Option 1. Manually Repair Office Installation with Programs and Features
Step 1. Open Control Panel, click 'Programs and Features', locate and select your Microsoft Office.
Step 2. Click 'Change' in the top menu.
Step 3. Click 'Repair' and then 'Continue' on the pop-up window.
For Newer versions of Microsoft Office users, choose 'Online Repair'or 'Quick Repair' and click 'Repair'.
Step 4. Wait for the repair process to finish and restart your computer.
After this, restart Word application to see if you can create or edit a document file.
Option 2. Use A Thrid-Party Word Repair Tool
To instead of the manual method, you can also search the Word repair or Office repair tool online.
You'll find multiple types of repairing tools available to provide Office repairing service, making Word application work again.
Method 3. Repair or Replace the Corrupted Normal.dot Global Template File# 1. Repair Corrupted Template
Close Word -> Go to Start -> Run -> Type %appdata%microsofttemplates -> Enter -> browse for Normal.dotm file and rename it as oldNormal.dotm and reload Word.
# 2. Replace Normal.dot Global Template File
Step 1. Press Windows + X and select 'Command Prompt (Admin)'.
Sign in if the program requires administrator permission.
Step 2. Enter the command below and hit Enter:
Step 3. Wait for the command to finish and exit Command Prompt.
Method 4. Run Office Word in Safe Mode
Step 1. Press Windows + R keys, and type: word /safe. Hit Enter to launch Microsoft Office into Safe Mode.
Step 2. Check if you can open the Word application or create a new file in Word.
If yes, the problem got resolved. If not, continue with the following steps.
Step 3. Open Word, go to 'File' and select 'Options'. Reddit microsoft office 2016 mac product key generator.
Step 4. Click 'Advanced', scroll down to Show Document Content, and select 'Show picture placeholders'. Click 'OK' to save the changes.
After this, restart MS Office. Check if you can run Word and edit files again.
Method 5. Uninstall and Reinstall MS Office
Note: Make sure that your activation key can be used twice before taking the below steps. Find your serial key and save it in a text document.
Step 1. Open Control Panel, click 'Program and Features', then locate and select Microsoft Office.
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Step 2. Click 'Uninstall' in the top menu.
Step 3. Re-install Microsoft Office on your PC and activate it with your serial key.
If your old key fails to activate the newly installed MS Office, please contact the Microsoft support team for help.
Part 2. Recover Lost or Saved Word Document
If your freezing Word document gets lost after you have tried the 5 solutions above, you can try data recovery software or use its AutoRecover feature in Microsoft Office to restore your lost files with simple clicks.
# 1. Restore Lost Word with File Recovery Software
Applies to: Recover disappeared or lost files (saved on local PC) due to frozen Word application or other errors.
First, Download and install reliable file recovery software, such as EaseUS Data Recovery Wizard, on your PC.
Next, go through the next 3-step tutorial to bring lost Word documents back:
Step 1. Choose the Word file location.
Do you know where you lost Word files? Choose the hard disk drive or a specific folder and click the San button. If it's on a USB flash drive or SD card, take one more step to connect it to your computer.
Step 2. Scan all lost data.
The software will start immediately scanning all lost data on the selected drive, and you'll see more and more data showing up in the scan results. After the scan, use the quickest way to the wanted Word documents by choosing 'Documents' from the drop-down list in 'Filter'.
Step 3. Select Word files and recover. Microsoft rdp client for mac 2.1 2.
You're allowed to preview a Word file if you have Microsoft Word application installed on your computer. Finally, select the desired documents and click 'Recover'.
# 2. Recover Unsaved Word File
Microsoft Office contains an AutoRecover feature which will automatically save the temporary file of an editing document to a local folder on your computer.
Only if you have enabled the Auto-Save option, you can effectively retrieve the Word file which got closed without saving:
For Windows users, refer to this link and recover unsaved Word documents.
If you use a Mac computer, please follow this link and recover lost Word documents on Mac.
Bonus Tips to Backup and Protect Word File
If you are looking for a direct solution to fix the Word freezing issue, you can stop here. You've finished all the tasks.
If you prefer a comprehensive plan to protect important and valuable Word documents, it's smart of you to follow below tips and create a full backup plan for MS Office Word:
# 1. Set Automatic Backup Plan for Saved Word and Other Files
Applies to: Back up saved Word file on your local drive.
Reliable file backup software like EaseUS Todo Backup can help you effectively back up important Word files on a local drive with ease.
By setting an automatic backup plan to an external USB or a local drive, all your saved Word, Excel, PowerPoint, images, videos, emails, etc., will be fully protected.
# 2. Enable Auto-Save Feature to Protect Editing Word Documents
Applies to: Autosave the editing Word document.
Step 1. Open MS Word application and create a new file, click 'File' > 'Option'.
Step 2. Click 'Save' and check the below two boxes:
Step 3. Click 'OK'to confirm.
Mar 31,2020 • Filed to: Mac Recovery • Proven solutions
“My word keeps crashing on my Mac” - You might have read this query on various Mac forum sites. No matter how advanced and reliable the macOS is, it can still run into some problems. And the worst one is when an important app keeps crashing like MS Office. Whether the system is crashing when you open a particular file or it happens with every file, this erratic behavior impedes the ability to use Mac properly.
Why Does My Microsoft Word Keep Crashing Mac Os
It is not only frustrating but sometimes, it also leads to data loss. Thus, in this article, you’ll learn how to fix MS Word which is crashing and how to recover crashed word document on Mac. Just go through the article and you’ll have all the answers to your problems.
Part 1. Why Does Microsoft Word Keeps Crashing on Mac
Before you get down to the solution part, it is vital that you know why does Microsoft word keep crashing on Mac. The reasons can be listed down to the following points:
All these reasons conclude that MS Word crash problem is more common than you realize. You’ll often get prompted to either close the application or restart it. Luckily, you can solve the crashing issue with few simple and quick fixes.
Part 2. How to Solve the Problem 'Microsoft Word Keeps Crashing Mac'
Whether word keeps crashing Mac El Capitan or macOS High Sierra, Maverick, or Lion, the following methods will come in handy for all versions of macOS.
Solution 1. Reset the Word preferences and restart Mac:
Mac system is very different than Windows OS and hence, the MS Word preferences are different too. in order to resolve the Microsoft word 2016 keeps crashing on Mac issue, the first thing you should try is to reset the preferences of Word for Mac. Follow the steps below to do this:
Step 1 Launch MS Word from the Desktop and click on the Word option. There you will see the Preferences option. Tap on it to open the main menu.
Step 2 In the Word preferences tab, you will see the File Locations icon. Click on the icon and you will be directed to a File Locations interface.
Step 3 Select the User Templates option and choose the Reset button.
Step 4 This will open up a folder where you will find a Normal.dotm file. Cut and paste the files on the desktop or any other location. You can also move the file to Trash to reset the preferences.
Close the application and restart it to check if the problem is fixed or not. Deleting the Normal file will resolve the issue in most circumstances, if not then there are still other fixes available.
Solution 2. Create a new account:
Yes, you might think it is odd, but using a new account to access MS Word can help you. Maybe, MS word for Mac keeps crashing because you don’t have the authority to use the application. If your user account is blocked to use a certain application, it leads to crashing issues. To avoid this, create a new account on Mac by following the steps below:
Step 1 Click on the Apple icon and select System Preferences option from the list. Select the Users & Groups tab and as the dedicated window opens up, click on the Lock icon at the bottom of the window to make some changes.
Step 2 Enter the Admin password and click on the “+” icon to add a new account.
Step 3 Provide your basic details for the new account like name, account type, etc. and hit the Create User button. You can also set a password for the new account if you want to and link it with iCloud too.
Now, sign out from the present account and log in with the new account on Mac. Try using MS Word and see if the problem still persists or not.
Solution 3. Run Repair Disk Permissions:
Some users might not know about this but the Disk Utility has a feature called First Aid which can repair any application or the entire Mac disk. So, if Microsoft Word keeps crashing on Mac then try running the Disk utility to resolve this issue.
Step 1 Open Disk Utility from the utility window and select the Primary disk of your system.
Step 2 Switch to the First Aid tab and at the bottom of the window; you will see two options, i.e. Verify Disk Permissions and Repair Disk Permissions. Choose the Repair option and wait while the disk repair finishes.
When the disk is repaired, the problem will cease to exist and you will be able to use Word once again.
Solution 4. Run and open Word in Safe Mode:
The Safe Mode in Mac is similar to Windows as it is used for troubleshooting problems. If MS word is crashing on Mac, then with the help of Safe Mode, you can check the problem with the Word application. Plus, you can fix the application as well.
Step 1 Restart your Mac and when you hear the chime sound, press the Shift key to enter the Safe mode. Keep the key pressed until you hear the Safe mode interface on the screen.
Step 2 Log in to your account and find the MS word application from the left side panel. Open it and see if there is still a problem with Word or not.
Normally, Word won’t crash in the Safe Mode, but if it does, then it means that the application is irreparable.
Solution 5. Reinstall Microsoft Office for Mac:
Now, all there is left to do is to reinstall MS Word or the entire MS Office on your Mac. If you can’t figure out the reasons why Microsoft word 2011 Mac keeps crashing, then deleting and reinstalling the Office suite is a much better idea. It will erase the previous settings and you will be able to use the newer version without any problem.
Step 1 Quit all application running on Mac and open the Hard Drive. Find the Application folder and select the MS Office 2011 or the version which is causing problems.
Step 2 Drag the MS Office suite to Trash and Reinstall MS Office from the App Store.
Finally, all the problems will be resolved. But if you had any unsaved or edited document, then it will get deleted while trying to fix MS Word. Thus, you will need help with the recovery of those files too.
Part 3. How to Recover Crashed and Unsaved Word Documents on Mac
People often search for a tool on forums and other platforms stating “word crashed recover document on Mac”. But most of them don’t come across a reliable and promising solution. But you don’t have to be disappointed as Recoverit for Mac is here.
Recoverit for Mac
The Best Word File Recovery Software:
3,165,271 people have downloaded it
If you want to know how to recover word document after crash Mac, then iSkysoft is your answer. This powerful tool allows the users to rescue all kinds of data from images to word files, videos to audios, archives to emails, etc. Whether you lost data due to virus attack, drive formatting, system crash, lost partition, or empty Trash, this software can help you under all circumstances. With a 99% success rate and 100% safety level, we can assure that iSkysoft is the ideal tool for quick and efficient recovery of your lost files.
How to Recover Word Files on Mac:Step 1 Run Recoverit:
Launch the program and you will see the different file types which are offered by iSkysoft for recovery.
Step 2 Select Device for Recovery:
The software will display the available volumes and partitions and connected device on the screen. Select the device or volume from which you want to recover data and hit the Start button.
Step 3 Scan and Recover:Why Does My Microsoft Word Keep Crashing On Mac
It will take a while before the scan results are displayed on the screen. As the files appear according to their respective format, it will be easy for you to look for specific files. Have a preview of the files that you want to recover and click on the Recover option at the bottom of the screen.
Don’t choose the same destination for the files as before as it can lead to overwriting or corruption. Also, make sure that you stop using the device after data loss.
Bonus Tips: How to Prevent 'Word Keeps Crashing on Mac' Problem
Here are some additional tips that can help you to avoid the crashing problem. If word keeps crashing on Mac, then you better focus on the tips otherwise the problem will keep popping up.
Why Does My Microsoft Word Keep Crashing Mac Os
Why Does My Microsoft Word Keep Crashing MacbookConclusion:
Hopefully, after you try the above-explained fixes the “Microsoft word crashes on Mac” problem will be resolved. Consider the above tips to avoid the same problem in the near future. And if you end up losing some important files, then iSkysoft is here to rescue them in an instant. Tell all your friends about iSkysoft and help them to save their data too.
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